Andrew Acevedo
Cybersecurity engineer in enterprise defense and cloud — turning noisy, obfuscated signals into actionable intelligence. Seven-plus years in IT infrastructure, three dedicated to security, now working at the edge of cloud and generative AI.
frequency analysis — input
About
I look at security as a system, not a stack of tools. Seven-plus years in IT infrastructure, three in security — and I've seen how a single misconfigured policy can snowball across an entire fleet. I've protected environments with over 1,000 endpoints and engineered policy across a fleet of next-gen hardware firewalls.
I'm driven by curiosity and a systems-level view of how things fit together — from the infrastructure that powers an organization to the threats that target it. I'm currently focused on cloud architecture and generative AI, and I approach every problem with an eye toward the bigger picture: not just fixing what's broken, but understanding why it broke and how to make the whole system more resilient.
Experience
Cybersecurity Engineer
Lead endpoint protection for 1,000+ devices — owning EDR, vulnerability management, and threat-intelligence correlation across enterprise and cloud. Spearheaded an AI-driven email-security deployment and turned firewall telemetry into network-segmentation decisions.
Technical Support Engineer II
Performed system administration duties — managing endpoint security to deploy VPN and enforce policy, configuring SSO with SAML and conditional access, automating user management and reporting, and maintaining Windows server infrastructure and Active Directory. Provided advanced technical support and mentored junior team members.
Technical Support Engineer I
Owned end-to-end support across Windows, macOS, iOS, and Android while taking on growing systems administration — managing OS updates, application deployments, and SSO administration as subject-matter expert for a leading mobile device management solution.
Microsoft 365 Technical Support Specialist
Expert support for Microsoft 365, resolving complex customer issues and managing installation, configuration, and user/license provisioning across platforms. Documented work in a ticketing system and escalated product bugs.
Information Technology Technician
IT support for NYC clients — deployment and maintenance of Windows and Office 365 environments, Active Directory / Azure AD administration, SOHO network setup, and end-user training.